What to do
Short fix path
- Open the supported countries or eligibility page in the app.
- Check whether your current residence matches the allowed region.
- If you are traveling, confirm whether temporary travel use is allowed.
- If your country is unsupported, look for an alternative product instead of retrying sign-up.
Common questions
Can I use a VPN to get around it?
No. That can violate platform rules and create account issues.
What if I move to a supported country later?
Eligibility can change, so check the rules again when your residence changes.