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Freeze or unfreeze your card: what it does and when to use it

Freezing a card is a quick safety move when you do not want new payments to go through for a while.

How to pause a card for safety, reactivate it, and avoid accidental declines.

What to do

Short fix path

  1. Open the card settings and find the freeze control.
  2. Freeze the card if you want to block new charges.
  3. Unfreeze after you confirm the card is safe to use.
  4. If a merchant still declines, check limits and merchant support first.

Common questions

Does freezing cancel pending charges?

No. It mainly blocks new attempts, not already processed transactions.

Can I unfreeze instantly?

Usually yes, but card status changes may take a short moment to apply.